Shorasha Consultations App Terms & Conditions

Introduction

The app aims to provide a safe and effective platform connecting users with consultants to deliver consultation services.

Definitions

• App: The Shorasha Consultations app.
• User: The person using the app to receive consultation services.
• Consultant: The person providing consultation services through the app.
• App Owner: The owner of the app and the party responsible for its operation.
• Consultation Session: A communication session between the user and the consultant through the app.

User

• The user must be an adult and legally capable of entering into contracts.
• The user must provide accurate and truthful information during registration.
• The user must follow conduct rules and must not misuse the app.
• The user is responsible for all activities carried out on their account.

Consultant

• The consultant must maintain the confidentiality of user information.
• All stated qualifications and experience must be accurate and truthful.
• The consultant must comply with professional and ethical standards applicable to consultation services.

App Owner

• The app owner works to provide and improve the platform without guaranteeing it is completely error-free.
• The app owner may amend these Terms and Conditions at any time.
• The app owner may suspend or terminate services as deemed appropriate.

Fees & Payments

• Consultation services are provided in exchange for fees.
• Fees are determined based on the prices displayed within the app.
• Payments are processed through the available electronic payment gateway.

Cancellations & Rescheduling

• The user may cancel or reschedule in accordance with the cancellation policy shown within the app.
• Fees or refunds may apply depending on the timing of cancellation.

Ratings

• The user may rate consultants after each session.

Disclaimer

• The app is not a substitute for psychological, medical, or clinical treatment.
• Users should consult qualified professionals before making health-related decisions.
• The app owner is not responsible for user decisions based on session content.

Intellectual Property

• All intellectual property rights in the app and its content belong to the app owner.
• Reusing, copying, or publishing content is not permitted without written permission.

Privacy Policy

Data collection and use are governed by the applicable privacy policy.

Dispute Resolution

Both parties will first seek an amicable resolution. If this is not possible, the matter will proceed under the applicable procedures.

Governing Law

• These Terms and Conditions are governed by the laws in force in the State of Qatar.

Language

• These Terms are written in English.
• If multiple versions exist and there is a conflict, the English version shall prevail.

Contact Us

For inquiries: [email protected]

Acceptance

By using the app, users and consultants agree to these Terms and Conditions.