Privacy Policy for the Shorasha Consulting App
This Privacy Policy (“Policy”) explains how the Shorasha Consulting App (“we”, “us”) collects, uses, and discloses your information when you use our mobile application (“App”) or related services.
Introduction
We take your privacy seriously and handle your data with care. By using the App, you agree to the data practices described below.
Information We Collect
We may collect the following categories of information through the App:
- Personal information: such as your name, email address, phone number, and username.
- Demographic information: such as age, gender, and location (if you provide it).
- Usage data: such as IP address, device type, operating system, usage time, and in-app browsing activity.
- Content: such as text, audio, video, or other content you share during consultations or upload to the App.
How We Collect Information
We collect information directly from you when you:
- Create an account on the App.
- Book a consultation session.
- Participate in a consultation session.
- Contact us through the App.
- Use other features of the App.
We may also collect information indirectly through:
- Cookies and similar tracking technologies.
- Third-party analytics services (to measure performance and improve the experience).
How We Use Your Information
We use the information we collect to:
- Provide and improve the App and our services.
- Facilitate communication between users and consultants.
- Deliver tailored consultation services.
- Analyze App usage and improve performance.
- Send important updates about the App and our services.
- Respond to inquiries and requests.
- Prevent or address fraud and misuse.
- Comply with legal and regulatory requirements.
Data Retention
We retain your information as long as necessary to provide the services, comply with legal obligations, and resolve disputes. We may retain certain information for longer if required by law or for legitimate business purposes.
Your Choices & Rights
You may have the following choices and rights regarding your information:
- Access and update your personal information.
- Request deletion of your personal information.
- Opt out of receiving marketing messages from us.
- Contact us with any questions or concerns about your privacy.
Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Children’s Privacy
The App is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Policy from time to time. We will notify you of changes by posting the updated Policy on the App and/or website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: [email protected]
Your Consent
By using the Shorasha Consulting App, you agree to the terms of this Privacy Policy.
